In Section 18a of FinVermV-E, the recording of telephone consulting (taping) is regulated for 34f agents. The new version of the Ordinance on Financial Investment Mediation (FinVermV) was passed by the Bundesrat on 20 September 2019. It is to be expected that taping shall soon be mandatory for all 34f agents. According to FinVermV, the recordings must be retained for ten years. The legislator grants the branches a transition period of ten months to implement the requirements.
Modern, legally compliant taping must neither be linked with significant costs, nor with setup of special hardware or software. The recording of your consults takes place independently of location, regardless of whether you are calling from a landline connection or with your mobile.
Whether for larger 34f organisations with employed agents or lone fighters, the right MiFID-Recorder package will allow you to succeed in incorporating the mandatory recording of your telephone consulting discussions into your processes and professional everyday life without effort.
You can contact us at any time via email or telephone (Mon–Fri 8 a.m. – 5 p.m.) if you have any questions.